Lettings: 0208 761 0830

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Privacy Statement

Moving Inn Legal Notices

Registered in England and Wales

Registration number: 06471484

Registered Office: Weaver House, 19-21 Chapel Road, London SE27 0TP

 

Privacy Policy

In this Privacy Policy references to Moving Inn (UK) Limited shall mean Moving Inn (UK) Limited and those trading as Moving Inn including the trading names of Moving Inn (UK) Limited and its subsidiaries and subsidiary undertakings from time to time (as those expressions are defined in sections 736 and 258 respectively of the Companies Act 1985 (as amended)). As owners of the movinginn.co.uk site (“the Site”) we are committed to ensuring that your privacy is protected in accordance with the law. This Privacy Policy explains how we use the personal information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. By registering with the Site you give consent to the use of your information as set out in this Privacy Policy.

1. The information we collect and how we use it

1.1 When you register to use the Site we need to know your name, address and other contact details. We may (at a later stage) need to know more about you to provide some of the services offered in connection with the Site such as previous property ownership and financial details for mortgage purposes. If you are not a registered user of the Site and only visit the Site then the activities and terms outlined in clauses 1.3, 2 and 5 apply to you.

1.2 We gather this information to allow us to process your registration, open an account for you and provide you with the sequencehome.co.uk service. The relevant information is then used by us, our agents and sub-contractors to communicate with you on any matter relating to the conduct of your account and for the provision of the sequencehome.co.uk service in general. Your information may also be transferred or forwarded to other members of MovingInn (UK) Limited or its group for administration, marketing or information gathering and similar purposes. Any calls that you make to our customer team may be recorded for the purposes of our business management, training and security.

1.3 The services provided through the Site may be supplied by third parties and therefore we will pass on to the relevant party the information it requires in order to fulfil your needs. In order that we are able to monitor usage of the Site, supplier performance and customer satisfaction these third parties will pass certain information such as fulfilment and complaints data back to us. In addition, third parties who provide content or functionality through the Site or via links from the Site may require information to be collected on the Site or via links from the Site or may pass such information back to us. In such instances all information received will be subject to the terms of the relevant third party privacy policy (in cases where they receive information) or this Privacy Policy (in instances where we receive information).

1.4 On occasion we carry out surveys or other promotional activities which may be for our own benefit or for more general interest. Participation in any survey is entirely optional.

1.5 For your convenience we will store your registration information so that you do not have to complete all the sections of order forms each time you use the Site. You can update your information at anytime by going to the menu item Folder on the main navigation bar and following the instructions.

1.6 From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may occasionally contact you including by post, email or telephone to ask you for your feedback and comments on our services.

1.7 We may also wish to provide you with information about special features of our Site or any special service or products which we think may be of interest to you.

1.8 We may also want to provide you with related information from third parties which we think may be of interest to you.

1.9 MovingInn (UK) Limited reserves the right to sell or otherwise provide your information to third parties who wish to use your information for marketing purposes.

movinginn.co.uk would also like to keep you informed (by telephone, post or e-mail) of selected products and services available from us and our carefully chosen suppliers. If you would prefer not to receive this information from us please let us know by either sending an e-mail message to info@movinginn.co.uk or by writing to us at our registered address.

2. Our use of Cookies

2.1We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

2.2 We or our third party advertisers may also use cookies to monitor the effectiveness of advertising on the Site.

3. How we protect your information

3.1 The Internet is not a secure medium and as such you acknowledge and agree that Movinginn (UK) Limited shall not, to the fullest extent permitted by law, be liable to you for any unauthorised user, distribution, damage or destruction of personal data. However we take security issues very seriously. Some of the relevant security procedures are described in this policy.

3.2 Firewalls are used to attempt to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

3.3 We also aim to keep your information confidential. Our internal procedures cover the storage of, access to and disclosure of your information.

3.4 Please ensure you keep your password confidential and remember to log out by closing down the browser windows when not using the Site to prevent unauthorised access.

4. Updating your details

If any of the information that you have provided to sequencehome.co.uk changes, for example if you change your e-mail address or name please let us know the correct details by sending an e-mail to info@movinginn.co.uk.

5. Your consent

5.1 BY SUBMITTING YOUR INFORMATION YOU GIVE YOUR UNCONDITIONAL CONSENT TO THE USE OF THAT INFORMATION AS SET OUT IN THIS POLICY. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it. We will also e-mail you should we make any significant changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

5.2 Where in any case you provide information about individuals other than yourself you warrant that you have obtained that person’s consent to the use of such information.

5.3 Because the Internet infrastructure is global the information you provide may be transferred to countries and areas outside the European Economic Area (“EEA”) that do not have similar data protection legislation during use as set out in this Privacy Policy. By submitting your information you consent to transfer of your information to such countries and areas outside the EEA. However, we have taken the technical and organisational security measures outlined above to try to ensure an adequate level of protection for your information.

6. How to contact MovingInn (UK) Limited

6.1 We welcome your views about the Site and our Privacy Policy. If you would like to contact us with any enquires or comments please send an email to info@movinginn.co.uk